Privacy Policy

Privacy Policy
Regulation on the protection of information about Users (Confidentiality)

TERMS:

The company – “Cinemastar Company” Limited liability company, state registration number – 264.110.1029764, state registration date – 07.27.2018, TIN – 00185893 legal address: 0082, Yerevan, Tsitsernakaberdi highway, 3 building.

Website – a web resource (Internet resource) of the Company, located on the Internet at the address www.cinemastar.am , including its mobile version, as well as the Company’s mobile application.

Cinema – a film and video entertainment enterprise of the Company in which a film show is held. The names and addresses of the Cinemas are available on the Website.

Service – a computer program posted on the “Cinemastar” website and in the’ mobile application, intended for placing an online Order (including, but not limited to): Tickets and Products with the possibility of paying for it using methods from those available on the Service.

Ticket – a document generated in electronic form and (or) printed using an automated system at the time of settlement with the User, containing all the necessary details and information about the settlement, confirming the fact of its implementation and meeting the requirements of the legislation of the Republic of Armenia on the use of cash register equipment. The Ticket certifies the right of the Ticket owner (Guest) to demand that the Company provide him with cinema and video services, regardless of the participation of intermediaries (Ticket Operators) in its implementation.

An electronic ticket – a document compiled in electronic digital form and certifying the right of the first person to present it to attend the film show indicated on it upon presentation of the specified document (without exchange for a Cinema Ticket).

Products and services – food products and/or soft drinks, other goods and services sold on the Company’s territory. The cost of the Products is not included in the price of the Ticket and is paid additionally to legal entities selling goods and/or providing services.

User – an individual with legal and legal capacity and/or a legal entity with legal capacity who uses the Site for booking and payment.
Guest – an individual who presented a Ticket to receive the cinema services provided by him (attend a show in accordance with the Ticket) and/or payment for other goods and services that can be purchased on the Site.
Services – services for online sale of Tickets and other Products/services.

1. SCOPE AND SUBJECT OF REGULATION

1.1. This Regulation for the protection of information about Users (hereinafter referred to as the Regulation) is an official document of the Company.

1.2. This Regulation has been developed and implemented in relation to the Company’s Website, which provides the Service to Users and contains information about movie announcements, movie show schedules, Cinema addresses and other information.

1.3. This Regulation determines the conditions and purposes of the collection, storage, protection, processing, provision and distribution of information about Users of the Company’s Site and Service.

2. TYPES OF INFORMATION

In accordance with this Regulation, information about Users includes:

2.1. Standard data automatically received by the http and https server when accessing the Site (host IP address, address of the requested resource, time, type and information about the viewer program that sent the resource request, type of User’s operating system, address of the Internet page from which a transition to the requested resource has been made, a header containing the session identifier for the authorized User);

2.2. Data of electronic forms filled out and sent to the Company at the initiative of Users when registering and using the Site (User profiles – including, without limitation: User names, logins, passwords, first and last names of Users, dates of birth, email addresses, mobile phone number, and also information about the actions of Users expressing their personal attitude to information on Internet resources – “like”, “share”, etc.);

2.3. Information automatically received when accessing the Site and stored on the browser side, including, but not limited to, information contained in bookmarks (cookies) (hereinafter referred to as information stored on the browser side);

2.4. User profiles and information obtained through bookmarks may contain information identifying the Users (personal data of Users).

2.5. For the purposes of implementing this Regulation and ensuring additional protection for Users, the personal data protection regime provided for in the Regulation applies to email addresses and mobile phone numbers.

2.6. All information about Users collected, stored and processed by the Company is considered restricted access information, unless otherwise established by the legislation of the Republic of Armenia or this Regulation.

3. APPLICABLE LAW

The relations discussed in this Regulation related to the collection, storage, processing, distribution and protection of information about Users of the Site are regulated in accordance with the current legislation of the Republic of Armenia. The application of foreign law to them is possible only in cases provided for by the legislation of the Republic of Armenia and international agreements valid for the Republic of Armenia.

4. STATUS OF REGULATIONS AND OFFICIAL DOCUMENTS

4.1. Official documents of the Company defining the terms of use of the Company Website, including joint partnership projects and Company Services, may define additional conditions, composition and procedure for collecting, storing, protecting, processing and distributing information about Users.

4.2. This Regulation takes precedence over the above-mentioned documents and regulations, which apply only if they do not contradict this Regulation and provided that these documents and regulations do not explicitly indicate that their provisions regarding the protection of User information take precedence.

5. CONDITIONS OF ACCESSING THE COMPANY’S SITE AND USER CONSENT

5.1. The Company assumes that the User who initiates access to the Site:

5.1.1. Consciously uses the Site on his own behalf and reliably indicates information about himself to the extent and in cases where this is required when registering, accessing and using the Site;

5.1.2. Consciously determined and controls the settings of the software he uses in accordance with his preferences regarding the protection of information stored on the browser side, personal data, information about his own hardware and software and Internet connection;

5.1.3. has read and has the opportunity to familiarize itself with this Regulation at any time by clicking on the hypertext link “Confidentiality” from the Site, with the terms of use of the relevant projects and resources of the Company, as well as with the use of technologies regulated by the Personal Data Security Recommendation, World Wide Web Consortium (P3P, Platform for Privacy Preferences, http://www.w3.org/P3P/).

5.2. When registering and accessing the Site, the User undertakes to provide accurate and/or complete information about himself.

5.3. The Company believes that the User, by registering and accessing the Site, is familiar with this Regulation, agrees with them and assumes the rights and obligations specified therein. Consent is carried out in the form and on the terms established for on the Site.

5.4. If the User disagrees with this Regulation, use of the Site must be terminated by the User. Otherwise, it is considered that the User has given consent to the terms of this Regulation.

5.5. By providing his personal data to the Company, the User consents to their processing by the Company in order to provide him with the opportunity to access the content and other content of the Site, register on them and use them within the framework of any available functionality.

5.6. By providing data of third parties necessary to use the Site, the User confirms that he has received the consent of these persons to process their personal data or that the User has the authority to express consent on behalf of such persons.

5.7. The user also gives his consent to the Company’s transfer of personal data to other companies and persons associated with the Company through contractual relations, and to the processing of personal data by these persons. The purpose of such transfer and processing is to provide the User with the opportunity to access the content and other content of the Site, register on them and use them within the framework of any available functionality.

5.8. The Company assumes that the registration form on the Site is filled out directly by the User himself. Responsibility for the legality of the provision and accuracy of the personal data of the User and other persons whose data is provided rests solely with the User. Since the Company does not verify the identity of the User and does not assume responsibility for such identification, the Company is not responsible for the fact that the User is actually the person on whose behalf the registration on the Site was made, and is not responsible for possible damage caused to other Users or other persons if the User is not such a person.

5.9. The Company does not undertake any obligations to verify the accuracy of the personal data specified by the User and is not responsible if the User provides more data than provided by the registration form posted on the Company’s Website.

5.10. Mixed processing of personal data of Users and other persons whose personal data is specified during registration and use of the Site is provided, that is, both processing without the use of automation tools and automated processing with the transfer of received information using the Internet.

5.11. This consent is granted indefinitely for the entire period of use of the Site.

5.12. The User is aware that he can withdraw consent to the processing of personal data by sending the Company an application in paper or electronic form on the Company’s Website indicating in such an application the data provided for by the Law of the Republic of Armenia “On the Protection of Personal Data” and other legal acts of the Republic of Armenia.

5.13. If the User’s consent to the processing of personal data is withdrawn in paper form, the Company, in order to identify the subject of personal data, has the right to request from such person additional information provided by the subject of personal data when registering on the Site, or to ask such person to send an electronic request to withdraw consent to the processing of personal data through the corresponding account of the subject of personal data on the Site. If the applicant fails to perform such additional actions, the Company has the right to refuse such person to revoke consent to the processing of personal data in order to protect the rights of third parties.

5.14. If, after the withdrawal of previously given consent to the processing of personal data by the User or third parties whose personal data was received by the Company from the User, the User re-pays for the services of the Site, then it is considered that the User has repeatedly given his consent to the processing of personal data.

5.15. The Company has the right to continue processing the User’s personal data after he withdraws his consent in cases provided for by the legislation of the Republic of Armenia.

5.16. The User agrees to receive from the Company information messages, any type of advertising and/or other personalized messages related to the Site and/or the subject of the Site, as well as products (services) of the Company and their partners, which can be sent to the email address specified by the User when registering on the Site, as well as in the form of SMS messages or other types of messages – to the phone number specified by the User during registration. In order to receive these messages and promote the Site, products (services) of the Company and their partners, the User consents to the processing of his personal data.

5.17. The User has the right at any time and for any reason to refuse to receive these messages by following the procedures contained in such personalized message or indicated on the Site.

5.18. At the same time, the User is notified that he bears responsibility established by the legislation of the Republic of Armenia in the event of providing incorrect contact information, as well as data of third parties without obtaining the appropriate authority from them.

5.19. Taking into account the fact that actual payment for the Site’s services is made on the web resource of payment and settlement and/or banking systems, the Company does not receive or process the User’s personal data associated with bank and/or virtual cards, wallets, and accounts of the User.

6. COLLECTION AND PROCESSING OF INFORMATION ABOUT USERS

6.1. The Company collects and processes information about Users in accordance with this Regulation and other official documents of the Company that define the conditions for using the Site, in order to fulfill its obligations established by these documents.

7. LIMITATIONS ON RECEIVING INFORMATION FROM AND ABOUT MINORS

7.1. The Company does not intend to receive information from minors and recommends that minors’ legal representatives allow them to work on the Internet only under their own control.

7.2. The Company uses information about Users to protect the rights of minors within the limits and limits established by current legislation.

8. LIMITATION OF LIABILITY FOR THE ACCURACY OF INFORMATION RECEIVED

The Company does not verify the accuracy of the information received about Users and does not exercise control over the legal personality of Users.

9. STORING INFORMATION ABOUT USERS

The Company stores information about Users in accordance with this Regulationi and official documents of the Company defining the rules for using the Site, as well as the legislation of the Republic of Armenia.

10. INFORMATION PROTECTION

10.1. The Company takes all reasonable measures to protect information about Users from destruction, distortion or disclosure.

10.2. The company ensures the confidentiality of relevant information within the limits and under the conditions established by the current legislation of the Republic of Armenia and this Regulation.

11. ACCESS TO INFORMATION ABOUT USERS

11.1. In addition to the Company and the persons specified in Section 5 of this Regulation, the followings have access to information about Users, subject to compliance with the requirements of the legislation of the Republic of Armenia:

11.1.1. Persons, bodies whose rights and obligations for access to relevant information are established by the legislation of the Republic of Armenia;

11.1.2. Users of the Site – in terms of access to information identifying them (personal data of Users), using the password and login they specified during registration;

11.1.3. Partners of the Company in relation to joint partnership projects and services of the Company within the limits and on the conditions established by the relevant official documents defining their use;

11.1.4. Users of the Company’s projects and Service within the limits and under the conditions established by the relevant official documents of the Company defining their use;

11.1.5. Persons and organizations providing technical support for the Company’s services and services to the extent necessary to provide such technical support, subject to their maintaining the confidentiality of information about Users.

12. USER’S RIGHTS REGARDING INFORMATION

12.1. The Company guarantees compliance with the following rights of the Site User:

12.1.1. The right to receive information about whether the Company processes information that allows the User to be identified (personal data);

12.1.2. The right to delete processed personal data;

12.1.3. The right to edit, clarify, correct or block processed personal data, subject to compliance with the requirements of this Regulation and the legislation of the Republic of Armenia.

12.2. Deletion of personal data occurs within the period established by the legislation of the Republic of Armenia, from the date of receipt of the corresponding request by the User and may result in the inability of the latter to use the Site.

12.3. The Company has the right to refuse to edit, clarify, correct, block or destroy processed personal data if no grounds are found to satisfy the request in accordance with the requirements of the legislation of the Republic of Armenia.

12.4. The Company has the right to delete information about the User if the latter violates the norms of the Company’s official documents, including those defining the conditions for using individual Sites.

12.5. The User has the right to distribute his own personal data by any legal means. The Company is not responsible for the actions of third parties who gained access to information about Users as a result of this distribution, or who gained unlawful access to protected information about Users.

13. LIMITATION OF DISTRIBUTION AND PROVISION OF INFORMATION ABOUT USERS

13.1. The Company distributes and/or provides information about Users only in the following cases:

13.1.1. after processing the relevant information (depersonalization of information), resulting in the deletion of information (including email addresses) that allows the User to be identified, as well as after statistical processing of information in the case established by the legislation of the Republic of Armenia;

13.1.2. with the permission of persons who provided the Company with their own profiles when registering on the Site;

13.1.3. provision of information to the persons specified in the section 11 of this Regulation;

13.1.4. in other cases established by the legislation of the Republic of Armenia.

14. LIMITATION ON THE USE OF INFORMATION FROM USER PROFILES

14.1. The Company uses information from User profiles (phone number, login and password) to authorize access of the User to the Site. At the same time, the Company has the right to provide such data to the persons specified in the section 11 of this Regulation. The User is responsible for the safety of this information, including login and password. Any actions performed using it are considered by the Company to have been performed by the User. Transferring your own login and password by the User to third parties is prohibited.

14.2. If the User becomes aware of the login and password of another User, as well as other confidential information about the latter, he is obliged to notify the Company about this and not use the specified information that has become known to him.

14.3. The Company uses information about Users for the purposes of analyzing the interests and preferences of Users, adapting the Company’s projects and services, according to the results obtained from the above analysis, as well as for advertising purposes on the Site to the extent necessary for displaying it to the target audience.

14.4. Information from User profiles is not used by the Company to send any information to Users, except as provided for in this Regulation, the rules (regulations) for using the Site, or at their explicit request.

15. ACCESS TO THE COMPANY SITE AND THIRD PARTIES INTERNET RESOURCES

15.1. The User’s access to the Company’s Website may result in access to third party Internet resources and downloading from them program code and/or graphic objects (including those invisible when the browser displays Internet pages) used for advertising purposes and for collecting statistics. Owners of Internet resources have the technical ability to collect information about Users and independently determine the conditions for its use.

15.2. By configuring the software, the User has the ability to block requests for graphic images hosted on third-party servers, however, this may lead to loss of readability and errors when displaying resources.

15.3. When Users move from the pages of the Company’s Website to the pages of Internet resources of third parties, Users independently determine the limits of the use of information about them within the framework of the conditions and rules determined by the owners of the relevant Internet resources. The latter have the technological ability to access information stored on the browser side and are responsible for observing the rights of Users in connection with its use.

16. LIMITATION OF THE EFFECT OF THE REGULATION IN RELATION TO INTERNET RESOURCES AND ACTIONS OF THIRD PARTIES

16.1. The site maintained by the Company contains links to Internet resources of third parties to which this Regulation do not apply. The Company recommends that Users request information about the mode of use of User data directly from the owners of these resources.

16.2. The Company is not responsible for the actions of third parties using the Site in their activities, and strongly recommends that Users not provide their own personal data to third parties without sufficient grounds.

17. USER REQUESTS

17.1. The Company considers requests related to this Regulation, including requests from Users regarding the use of their personal data, by email: [email protected].

17.2. The deadline for responding to received requests is determined in accordance with the legislation of the Republic of Armenia. Anonymous requests will not be considered.

17.3. All correspondence sent by Users to the Company (letters in regular or electronic form) is perceived by the Company as restricted information and can only be published with the written consent of the User, and addresses, personal data and other information about the Users who sent these letters cannot be used without their specific consent other than to respond to the topic of the received request.

18. ACCESS TO REGULATION

18.1. This Regulation is an open and publicly available document.

18.2. The Company does not collect information about Users related to access to this website.

19. RIGHT TO CHANGE THE REGULATIONS

The Company reserves the right to change the provisions of this Regulation at any time by notifying Users on the Internet at the address where this Regulation is posted. Versions of ineffective Regulation are stored in the Company’s documentation archive.